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Dec 12, 2025 · Deleting Your Ancestry® Account Deleting your Ancestry account permanently deletes all information on your account, including family trees, records, photos, and DNA results.

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Visit Ancestry Support to get help online for your Ancestry account and learn how to find genealogy resources with step-by-step guides.

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If you can sign in or are signed in, see changing your password to update your password instead of resetting it. From a browser: Reset your password and skip to step 2. Or, On our sign-in …

Multiple Ancestry accounts: If you’ve registered an AncestryDNA kit, try signing out and signing in to another account. For help locating possible accounts, please contact us. Kit not registered: …

You can create a free Ancestry® account (also known as a Registered Guest account) by signing up with Google, Apple, or your email address. Create a free account or Choose a membership …