An alleged crypto scammer posing as Coinbase support stole $2M using social engineering according to investigator ZachXBT.

Thread is strengthening its push to transform the MSP service desk with an $18 million growth equity investment aimed at ...

The Senate passed the National Defense Authorization Act (NDAA) on Wednesday, sending the mammoth Defense policy bill to ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

South Korea and the United States on Friday officially launched a visa support desk at the U.S. Embassy in Seoul to help Korean companies investing in America with smoother entry procedures, the ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

In November 2025, a rumor spread online that U.S. President Donald Trump had moved the historic Resolute Desk from the Oval Office to Mar-a-Lago. Nearly every American president has used the Resolute ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...

In the wake of high-profile attacks on UK retailers Marks & Spencer and Co-op, Scattered Spider has been all over the media, with coverage spilling over into the mainstream news due to the severity of ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...