Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...

Keep your Amazon gift purchases a secret with Amazon Family. Whether you’re shopping for the holidays, a special occasion, ordering a birthday present, or treating yourself to something you don’t want ...

Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...

LAS VEGAS--(BUSINESS WIRE)--Deepgram, the world’s most realistic and real-time Voice AI platform, today announced integration of its enterprise-grade speech-to-text (STT) and text-to-speech (TTS) ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...