When official systems can't support everyday workflows, employees turn to spreadsheets — creating "shadow spreadsheets" that ...

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

AI’s promise is not the hours it saves, but the options it creates. New research from the McKinsey Global Institute suggests ...

Most graduates are told not to use AI, then show up to jobs built around it, and it's on founders to close that gap before it ...

Legendary Jamaican sprinter Shelly-Ann Fraser-Pryce reflects on her journey from being an Olympic champion to motherhood and ...

Taiwan Semiconductor Manufacturing Company ( TSM 3.44%) isn't an AI stock in the traditional sense, but it's one of the more important companies in the space. As the world's leading third-party ...

But why is coding the one thing that AI agents seem to excel at? The reasons are simple and straightforward.

The answer, according to new research from the data and AI platform company, is sobering. Even the best-performing AI agents achieve less than 45% accuracy on tasks that mirror real enterprise ...

From GPT to Claude to Gemini, model names change fast, but use cases matter more. Here's how I choose the best model for the ...

Depending who you ask, AI-powered coding is either giving software developers an unprecedented productivity boost or churning ...

In education, the word “receivership” makes people uneasy. Understandably so. It sounds like a final judgment. A declaration ...