At so-called "bin stores," Houston shoppers can find anything from iPhones to cat diapers that were once returned to Amazon.

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.

Consumers will return $850 billion of merchandise this year, and in response 72% of retailers have started charging at least ...

Christmas is over and you received many gifts that you love, but a few gifts you don’t love as much. Here are the options.

After Christmas, shoppers face different return rules at big retailers, Amazon, and local boutiques across Greensboro.

Stores and shops around the world are accepting gift returns after Christmas, with most stores offering refunds or credits ...

“Clothing and footwear, as you can imagine, because fit is such an important criteria, they have higher rates of returns,” ...

The fees and policies vary. Marshall’s and T.J. Maxx, for example, will deduct $11.99 per package from refunds, while JCPenney and J. Crew have fees of roughly $8 to send goods back. Other retailers ...

Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.

Christmas gifts don’t always stick. Every year, Americans return tens of billions of dollars’ worth of unwanted presents, ...