Whether you do it with a coach or on your own, measuring your return on energy can change not only how you work but how you ...

Founders and experts explain how they assess time to value (TTV) at every stage of the customer journey as consumers demand ...

After a launch, the real learning begins. Tech leaders share the signals and habits they use to turn user behavior, feedback ...

When scientists test algorithms that sort or classify data they often turn to a trusted tool called Normalized Mutual ...

Over the past six months, Provident Financial Services has been a great trade, beating the S&P 500 by 6.6%. Its stock price ...

Even as revenue growth and profit per employee remain non-negotiable metrics, Indian IT companies are beginning to explore a ...

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Customer experience protects brand equity. In fast-shifting markets, CX is the mechanism that sustains trust, reinforces ...

December 23, 2025, marks the 50th anniversary of the Metric Conversion Act, designed to bring US weights and measures in line ...

Students often struggle with converting cups to grams due to the inherent difference between volume and weight measurements.

This story is the second installment in a 12-part Year in Review series highlighting the biggest events and topics of 2025.

A study of 200,000 adults suggests that a metric accounting for waist circumference and height is a strong predictor of ...