Let’s be real here. If your Galaxy Note10+ screen is cracked, you have probably dropped the device or damaged it physically. This means that you’ll probably have to get help from somewhere else in ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Microsoft is offering free repairs for cracked screens of the Surface Laptop 3, which have been happening under mysterious circumstances. Microsoft has now responded after an investigation into the ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

Microsoft says it will replace defective Surfcace Laptop 3 screens for free. If you have a hairline fracture on your Surface Laptop 3 screen, you could be eligible for a free replacement. TContact ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...