Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...